Creating a smart airport is about bringing together planning, design, technology and customer service to create a seamless experience for our customers.
We will put ourselves in our passengers’ shoes and take advantage of the latest technology as we make smart design the cornerstone of our vision to create an airport that passengers love using and that offers airlines efficiency and reliability.
There are so many factors that will have to come together to ensure the Airport offers a seamless experience in an enjoyable environment. From the moment passengers arrive at the Airport, through check-in, security and customs to the boarding gate, we want every stage to be stress-free.
The Airport will have a combined international and domestic passenger terminal, which means a simpler experience for passengers and more seamless transfers between flights. The terminal will be easy to navigate, have excellent retail and dining options, and will be bright and open.
We are building an airport for Western Sydney’s future, so we are focussed on sustainability and minimising the impact of the Airport on the environment. There are strong rules around the sustainability standards we must meet as we design and build Western Sydney International, but we are looking for opportunities go further in ensuring the Airport represents a commitment to future generations.