Western Sydney Airport has appointed consultants to look to leading airports around the world for inspiration as it designs its baggage handling system.
Western Sydney Airport Chief Executive Officer Graham Millett today announced aviation logistics firm AVLogix has been awarded the contract for baggage handling consultancy services.
“We want to ensure that it’s not just passengers who enjoy a safe, smooth and reliable journey through Western Sydney Airport, but their bags as well,” Mr Millett said.
“We’ve asked AVLogix to explore what leading airports around the world are doing in this space to ensure that when it opens in 2026, Western Sydney Airport will offer an optimal customer experience.
“Too many of us know the stress of having a bag go missing in transit and our goal is to make sure that using the latest technology at Australia’s airport of the future, missing baggage becomes a thing of the past.
“We’ll be exploring options such as giving passengers the ability to track the location of their luggage throughout their journey.
“Our commitment is to design a convenient baggage handling service that gives passengers the confidence that their luggage is in safe hands and will arrive at the right place at the right time.”
Western Sydney Airport will have a combined international and domestic terminal, with the first stage to open in 2026, designed to cater for up to 10 million passengers a year.
The terminal will be designed to grow in stages without disrupting passengers, becoming the largest gateway to Australia in the 2060s, catering for more than 80 million passengers a year.
Mr Millett said Western Sydney Airport’s baggage handling services are also being planned and designed for this future growth in passengers.
